Including: Myers–Briggs Type Indicator®, Strong Interest Inventory®, Work Personality Index, FIRO-B®, CPI 260™, Thomas–Kilmann Conflict Mode Instrument, and many more quality assessments.

CUSTOMER SERVICE APTITUDE PROFILE

140 questions, 20 minutes to complete

Find out which applicants are best suited to customer service work.

This convenient questionnaire measures traits that are critical to success in customer service.  It stresses motivation as well as aptitude, identifying individuals who are likely to follow through once they’ve got the job.   In addition, the report includes recommendations for training and motivation.
 

Profile 10 pages